Managed Services for Infor Customers
Greeno’ s mission is to deliver maximum value out of Infor Applications to its customers. Our Managed Services is single point solution that covers all the support that is needed by Infor customers.
Below are some of the services that are included in our managed services, we are more than happy to have detailed discussion with you to understand your pain points and customize our service offerings.
Business Optimization
Our Business consultants with wealth of experience in working for similar businesses can help to identify potential cost saving opportunities. Greeno has built many custom reports that helps to identify the potential cost saving areas.
We could help in analysing your procurement data to understand cost saving opportunities by simply enforcing vendor agreements, implementing requisition approval workflows helped many of our customers to save cost by evaluating every high cost purchases. It’s normal for customers to miss discounts that were part of their initial negotiations with vendors – Implementing contracts effectively will help businesses to save cost without any additional effort.
Process Optimisation
Enterprise businesses keep evolving based on external changes, internal changes, government compliance etc. Our consultants are readily available to work with your team in getting the systems ready for the change.
We could help in automating your approval workflows, build reports for government compliances, analyse your current business process and suggest improvements. We also help in automating data movements between multiple systems.
Performance Benchmarking
With more than a decades of experience in handling business applications, we provide annual performance bench marking services that will help to keep your IT infrastructure at its healthy best.
You might have best in class hardware infrastructure, but it needs regular, scheduled maintenance to keep it efficient all the time. We help with regular server maintenance, clearing old logs, reclaim disk spaces and also implement a back-up-restore strategy that helps too maintain server speed.
Technology Upgrades
One of our responsibility is to constantly monitor the technology changes happening to publish advisory notes. It will be our responsibility to guide customer’s team to implement the upgrades.
Enhancements
Our team can help to enable new features, implement new modules or even help with rolling out current modules to more users across the organisation. Our experienced consultants can also help in building custom solutions.
GreenoDesk
#GreenoDesk is a email based support help desk that can help to get your issues resolved by tracking the progress in every stage. You can reach us at support@greenodesk.com